IT Support Specialist
5 days ago
We are seeking a highly skilled and experienced IT Support Engineer to join our team at Merge IT LLC. As a key member of our team, you will be responsible for providing technical support and assistance to our clients and internal teams.
Main Responsibilities:- Provide technical support and assistance to clients and internal teams via phone, email, and in-person visits.
- Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
- Document and report on work completed to ensure compliance with company and customer procedures.
- Escalate issues to senior technical staff as needed to ensure timely resolution.
- Provide excellent customer service and support to internal and external customers.
- Proven experience in IT desktop service environment.
- Ability to follow instructions and procedures.
- Excellent communication and interpersonal skills.
- Ability to work in a dynamic team environment.
- Basic literacy and numeracy skills.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.
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IT Support Specialist
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Culpeper, Virginia, United States Merge IT LLC Full timeJob Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Merge IT LLC. As an IT Support Specialist, you will be responsible for providing technical support to our clients and ensuring that their IT systems are running smoothly.Job Summary:The IT Support Specialist will be responsible for:Providing technical...
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IT Support Specialist
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