IT Support Specialist

15 hours ago


Culpeper, Virginia, United States Merge IT LLC Full time

Job Summary:

We are seeking an experienced IT Support Specialist to join our team at Merge IT LLC. The ideal candidate will have a proven track record of providing top-notch technical support to clients in a fast-paced environment.

Main Responsibilities:

  • Provide technical support to clients via phone, email, or in-person
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Document and report on work completed to ensure compliance with company procedures
  • Escalate issues to senior technical staff as needed

Requirements:

  • 6+ months of experience in a technical support role
  • Proven experience in IT desktop service environment
  • Excellent communication and problem-solving skills
  • Ability to work in a dynamic team environment

Why Choose Merge IT?

We are a team of talented and ambitious professionals dedicated to delivering top-quality IT talent to our Fortune 100 clients. We offer a dynamic and supportive work environment, competitive compensation, and opportunities for growth and development.



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