Part Time Retail Manager Trainee

4 weeks ago

Houston, Texas, United States Hibbett Retail, Inc. Full time
Job Summary

The Manager in Training is a key role within Hibbett Retail, Inc. that assists the Store Manager in overseeing overall operations and administrative duties. This position requires a strong understanding of each product area or department in our store, as well as the ability to determine methods and approaches necessary to accomplish the store's goals and initiatives.

Key Responsibilities
  • Assist the Store Manager in controlling the assets of Hibbett Retail, Inc.
  • Consult with the Store Manager to establish action plans to accomplish departmental and overall store responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
  • Assume responsibility of the entire store in the absence of the Store Manager.
  • Provide knowledge and guidance to employees and customers in all departments as needed.
  • Monitor inventory, sales statistics, and expenses to ensure profitability in all departments.
  • Direct staff to ensure each department's responsibilities and standards are completed.
  • Keep the Store Manager informed about inventory movement and customer trends.
  • Ensure quality customer service is maintained.
  • Perform general administrative duties as needed and is trained in the Store Manager's responsibilities.
  • Provide extraordinary customer service, as highlighted in the customer service manual, including helping customers as they enter the store and assisting multiple customers during peak periods.
  • Promote and sell services and merchandise provided by Hibbett Retail, Inc.
  • Uphold all Hibbett Retail, Inc. policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
  • Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Qualifications
  • Experience working in a retail environment, preferably in footwear and athletic apparel.
  • 1-3 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Ability to assist in managing a team and keep up with overall goals and profits.
  • Self-starter with initiative to take on important tasks without being asked.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
  • Team-player passionate about outstanding customer service and selling merchandise.

Hibbett Retail, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for retail, we encourage you to apply for this exciting opportunity.

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