Customer Service Representative Inside Sales

4 weeks ago


Dayton, Ohio, United States FastSigns Full time

**About Us**

FASTSIGNS is a leading provider of visual communications and signage solutions. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

**Key Responsibilities**

  • Provide exceptional customer service to current and prospective customers, ensuring a positive experience and building long-term relationships.
  • Prepare estimates, implement work orders, and ensure timely delivery of finished orders, ensuring high-quality results and meeting customer expectations.
  • Participate in daily team meetings, contribute to business and marketing plans, and play a key role in the success of the FASTSIGNS center.
  • Work closely with customers to understand their needs, provide solutions, and exceed their expectations.
  • Develop and maintain a deep understanding of FASTSIGNS products and services, ensuring accurate and informed responses to customer inquiries.

**Ideal Qualifications**

  • 2-3 years of retail or counter sales experience, preferably in a customer-facing role.
  • High school diploma or equivalent.
  • Outgoing, responsive, and eager to learn, with the ability to build strong relationships with customers and colleagues.
  • Excellent listening and organizational skills, with the ability to multitask and prioritize tasks effectively.
  • Ability to sit for long periods (4 hours or more) and view a computer screen for extended periods.
  • Ability to work under pressure to meet high-volume, high-quality production demands.

**What We Offer**

  • Competitive hourly rate of $18.70.
  • Ongoing training and development opportunities to enhance skills and knowledge.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • The opportunity to work with a leading brand in the sign industry, with a strong reputation for quality and customer service.


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