Operations Assistant Manager

3 weeks ago


Seattle, Washington, United States World Market Inc Full time

About the Role

We are seeking an experienced Assistant Manager to join our Operations team at World Market Inc. As an Assistant Manager, you will play a key role in supporting the Store Manager in leading a customer-first selling culture, driving business growth, and fostering a positive work environment.

Key Responsibilities

  • Partner with the Store Manager to model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors.
  • Assess and analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.
  • Consistently exemplify, maintain, and foster the culture and values of World Market Inc.
  • Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
  • Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.
  • Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.

Additional Responsibilities

  • Assist the Store Manager with all timekeeping responsibilities, including effective scheduling, timekeeping functions, and attendance management.
  • Assist Store Manager with recruiting and hiring responsibilities; prioritize timely scheduling of interviews, onboarding/orientation, and training.
  • Support and maintain Loss Prevention routines to support profitability initiatives.
  • Complete Direct Store Orders and validate proper receiving.
  • Manage all supply/fixture ordering and any facilities and maintenance issues.
  • Responsible for validating, reconciling, and filing all monthly paperwork.

Requirements

  • Leadership skills including: Excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.
  • Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.
  • Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business.
  • Minimum Age 21 years.
  • Ability to lift up to 40 lbs.

Benefits

  • Flexible scheduling to support your work life balance.
  • Associate discount to World Market.
  • A fun and supportive work environment where you feel welcome and safe.
  • A culture of inclusion that empowers you to be your best authentic self.
  • Eligible associates offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more.


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