Operations Assistant Manager
3 weeks ago
About the Role
We are seeking an experienced Assistant Manager to join our Operations team at World Market Inc. As an Assistant Manager, you will play a key role in supporting the Store Manager in leading a customer-first selling culture, driving business growth, and fostering a positive work environment.
Key Responsibilities
- Partner with the Store Manager to model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors.
- Assess and analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.
- Consistently exemplify, maintain, and foster the culture and values of World Market Inc.
- Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
- Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.
- Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.
Additional Responsibilities
- Assist the Store Manager with all timekeeping responsibilities, including effective scheduling, timekeeping functions, and attendance management.
- Assist Store Manager with recruiting and hiring responsibilities; prioritize timely scheduling of interviews, onboarding/orientation, and training.
- Support and maintain Loss Prevention routines to support profitability initiatives.
- Complete Direct Store Orders and validate proper receiving.
- Manage all supply/fixture ordering and any facilities and maintenance issues.
- Responsible for validating, reconciling, and filing all monthly paperwork.
Requirements
- Leadership skills including: Excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.
- Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.
- Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business.
- Minimum Age 21 years.
- Ability to lift up to 40 lbs.
Benefits
- Flexible scheduling to support your work life balance.
- Associate discount to World Market.
- A fun and supportive work environment where you feel welcome and safe.
- A culture of inclusion that empowers you to be your best authentic self.
- Eligible associates offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more.
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