Customer Service Representative

2 weeks ago


Buford, Georgia, United States Jeanne White - State Farm Agent Full time
Join Our Team as a Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving issues in a timely and professional manner.

Responsibilities:
  • Provide prompt and accurate customer service via phone, email, and in-person
  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Establish and maintain strong relationships with customers to ensure their needs are met
  • Work collaboratively with the team to achieve sales and customer service goals
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; degree in business or related field preferred
What We Offer:
  • Competitive salary and commission structure
  • Opportunities for career advancement and professional growth
  • Collaborative and dynamic work environment
  • Comprehensive training and development programs
  • Recognition and rewards for outstanding performance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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