Customer Service Representative

4 weeks ago


Buford, Georgia, United States Jeanne White - State Farm Agent Full time
Job Description

We are seeking a highly motivated and goal-oriented individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, identifying customer needs, and marketing insurance products or services that maximize value.

Responsibilities:

  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

What We Offer:

  • Competitive salary and commission/bonus structure.
  • Opportunities for growth and advancement within our agency.
  • Valuable work experience and skills development.
  • Agent Aspirant Program for individuals aspiring to own a business.

We are committed to developing and broadening your skills and knowledge as a key member of our team. If you are energetic, goal-oriented, and sales-minded, we encourage you to apply for this rewarding opportunity to build your career.



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