Assistant General Manager

4 days ago


Gordonsville, Virginia, United States Bluegreen Vacations Full time
Assistant General Manager Job Description

Shenandoah Crossing Resort, a Bluegreen Vacations property, is seeking an experienced Assistant General Manager to join our team. As a key member of our leadership team, you will be responsible for managing the daily resort operations, maintaining established costs and quality standards.

Key Responsibilities:
  • Manage daily resort operations, ensuring seamless guest experiences and maintaining high-quality standards.
  • Train, develop, and mentor associates to achieve exceptional service and performance.
  • Monitor leadership staff to ensure adherence to SOPs and take corrective action as needed.
  • Optimize resort inventory to maximize yield and quality.
  • Ensure safety and compliance in all areas, prioritizing guest and personnel well-being.
  • Promote inter-departmental collaboration and foster strong relationships with resort vendors.
  • Drive innovation, results, and quality through inspections and performance metrics.
  • Prepare and present weekly and monthly reports to the Resort Manager.
Requirements:
  • Bachelor's degree preferred.
  • 5+ years of leadership experience in front-of-house and back-of-house operations.
  • Timeshare experience a plus.
  • Strong knowledge of P&L statements and ability to develop impactful strategies.
  • Excellent management, planning, and organization skills.

Benefits:

  • Competitive base salary + 20% annual bonus potential.
  • Relocation assistance available.
  • Up to 21 paid days off per year.
  • 401K match up to 5%.
  • 9 paid holidays.
  • Up to 2 paid volunteer days.
  • 6 weeks - paid parental leave.
  • Internal growth and career pathing opportunities.
  • Tuition reimbursement.
  • Safe and fun work environment.
  • Employee discounts, including childcare, hotels, and more.


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