Customer Service Representative
4 weeks ago
We are seeking a highly skilled and detail-oriented Customer Relations Support professional to join our team at Macmillan. As a key member of our Customer Relations department, you will play a critical role in providing exceptional support to our customers, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities- Tax Information Management: Ensure accurate and up-to-date tax information on all customer accounts, including sending notifications for new and expired certificates to maintain compliance with regulations.
- Credit and Rebills Management: Handle credit and rebill processes for tax errors and ebooks, ensuring accuracy and proper documentation.
- Conference Information Management: Enter and maintain conference-related information into our system for accurate record-keeping.
- Email Inbox Management: Provide backup support for overseeing the general email inbox used for new account applications and maintenance, ensuring timely and accurate responses.
- Customer Order Fulfillment: Manage the process of specific customer orders, ensuring timely and accurate fulfillment.
- Distribution Client Order Management: Act as the primary contact for distribution client orders, coordinating with relevant departments to ensure orders are processed efficiently.
- Customer Self-Service Portal Support: Perform administrative tasks on the customer self-service portal, ensuring smooth operation and resolving any issues.
- High School Diploma or equivalent.
- One to two years of related experience and/or training; or equivalent combination of education and experience.
- Proficient computer skills with in-depth knowledge of Word, Excel, Outlook, and Internal Systems.
- Ability to meet and maintain 5500 keystrokes per hour.
- Personal effectiveness and professionalism.
- Customer focus.
- Relationship building/teamwork.
- Innovation and change.
- Problem-solving.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Sales Representative
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Sales Representative
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Customer Relations Support Specialist
4 weeks ago
Gordonsville, Virginia, United States Macmillan Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Relations Support Specialist to join our team at Macmillan Publishers. As a key member of our Customer Relations department, you will play a critical role in maintaining accurate tax information on customer accounts, managing credit and rebills for tax errors, and performing various...
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Electrician / Service Technician
2 weeks ago
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2 weeks ago
Gordonsville, Virginia, United States Blossman Gas Inc Full timeJob OpportunityBlossman Gas Inc is seeking a skilled Electrician to join our team in central Virginia. As an Electrician, you will be responsible for installing, servicing, and maintaining gas comfort equipment, as well as performing electrical panel work for residential and commercial customers.Key ResponsibilitiesInstall, service, and maintain gas comfort...
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Gordonsville, Virginia, United States Blossman Gas Full timeAbout the Role:We are seeking a skilled and licensed Electrician to join our team as an in-house Electrician for our central Virginia markets. As a key member of our team, you will be responsible for installing, servicing, and maintaining gas comfort equipment, as well as performing electrical panel and infrastructure work for residential and commercial...
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Cart Attendant
3 weeks ago
Gordonsville, Virginia, United States Walmart Full timeWalmart - Cart & Janitorial Associate **Job Summary** As a Cart & Janitorial Associate at Walmart, you will play a vital role in ensuring our customers have a great shopping experience. Your responsibilities will include gathering carts from the parking lot, operating equipment to move carts to the store, and maintaining a clean and safe environment for...
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Mobile Security Officer
3 days ago
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Deli Team Member
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Truck Driver
1 week ago
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