Front Office Lead

1 week ago


Portland, Oregon, United States Atrium Hospitality Full time

Company:
Atrium Hospitality

Position:
Front Desk Supervisor

About Us:
Atrium Hospitality is dedicated to delivering outstanding guest experiences in our full-service hotels and conference centers. We pride ourselves on our commitment to exceptional service and a welcoming atmosphere.

Role Overview:
We are seeking a dynamic and motivated individual to join our Front Desk team as a Front Desk Supervisor. This position is vital in creating a positive first impression for our guests while overseeing the front desk operations.

Key Responsibilities:
1. **Customer Engagement:**
Deliver outstanding customer service by engaging with guests and addressing their needs with genuine interest.
2. **Check-In Process:**
Facilitate the check-in process, ensuring that all guest information is accurately recorded and special requests are honored.
3. **Problem Resolution:**
Assist in resolving any issues that may arise during a guest's stay, ensuring a satisfactory recovery.
4. **Team Leadership:**
Supervise daily operations, ensuring adherence to standard procedures and effective communication with team members.
5. **Collaboration:**
Work closely with housekeeping and maintenance teams to ensure seamless operations throughout the hotel.

Qualifications:
- Previous experience in hotel front desk operations is essential.
- Supervisory experience is preferred.
- Strong communication skills, both verbal and written, with an engaging personality.
- Ability to quickly learn and adapt to new software systems.
- Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays.

What We Offer:
We recognize the importance of our associates in providing exceptional experiences for our guests. Our compensation package includes:
- Competitive pay
- Daily pay options
- Travel discounts on major hotel brands
- 401k plans
- Medical insurance
- Opportunities for career growth through training and development programs.

Commitment to Diversity:
Atrium Hospitality is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

  • Portland, Oregon, United States Dental Office Full time

    Join Our Team: Front Desk/Office Manager at a Leading Dental PracticeAre you an experienced and dedicated professional looking for an exciting opportunity in the dental field? Our esteemed dental office is seeking a dynamic Front Desk/Office Manager to join our teamWhat We Offer:Competitive Compensation: Earn $30-$40 per hour based on experience.Work-Life...


  • Portland, Oregon, United States Residence Portland Cascades Station Full time

    Position Overview:The Guest Services Supervisor plays a pivotal role in supporting the Front Desk Manager and/or General Manager by delivering exceptional, courteous, and efficient service to all guests before their arrival and throughout their stay. This position is also focused on optimizing room revenue and occupancy rates.Key Qualifications:Minimum of 2...


  • Portland, Oregon, United States Embassy Suites Portland Tigard Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Embassy Suites Portland Tigard. As a Front Desk Supervisor, you will be responsible for providing exceptional guest service, leading the front desk team, and ensuring a seamless and memorable experience for our guests.Key ResponsibilitiesGuest Service: Ensure...

  • Front Desk Team Lead

    19 hours ago


    Portland, Oregon, United States Embassy Suites Portland Tigard Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Embassy Suites Portland Tigard. As a Front Desk Supervisor, you will be responsible for providing exceptional guest service, leading the front desk team, and ensuring a seamless and memorable experience for our guests.Key ResponsibilitiesGuest Service: Ensure...


  • Portland, Oregon, United States PM Hotel Group Full time

    Position OverviewAs a Front Office Ambassador, you will play a pivotal role in shaping the guest experience at PM Hotel Group. Your primary responsibility will be to serve as the welcoming face at our front desk, ensuring that every visitor feels valued and appreciated.Key ResponsibilitiesWarm Reception: Greet guests with a friendly demeanor and a genuine...


  • Portland, Oregon, United States Sage Hospitality Group Full time

    Job OverviewWe are seeking a highly skilled and experienced Guest Services Manager to join our team at Sage Hospitality Group. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.ResponsibilitiesGuest Service DeliveryEnsure prompt...


  • Portland, Oregon, United States Adventist Health Full time

    Position: Customer Care Associate (Outpatient)About Us:At Adventist Health, we are dedicated to providing comprehensive care to our communities, embodying our mission to promote health, wholeness, and hope. Our commitment extends from the operating room to the boardroom, driven by our passion to serve with love and compassion.Role Overview:We are seeking a...


  • Portland, Oregon, United States PM Hotel Group Full time

    Position OverviewAs a Front Office Ambassador, you will play a pivotal role in shaping the guest experience at PM Hotel Group. Your presence at the front desk will be essential in creating a positive first impression for our visitors.Key ResponsibilitiesWelcoming Guests: Greet guests with a warm smile and friendly demeanor, ensuring they feel valued and...


  • Portland, Oregon, United States Hilton Portland Downtown Full time

    The Hilton Portland Downtown & The Duniway Portland are looking for a Complex Office Manager to join the leadership team at these iconic properties in the heart of Portland Both properties combined are comprised of 700 guest rooms and they are located within a half mile from Arlene Schnitzer Concert Hall, Pioneer Courthouse Square and Mall, Portland Art...


  • Portland, Oregon, United States MKM Hotels Full time

    Position Overview Become a vital part of MKM Hotels as a Front Desk Manager, where you will spearhead our front office activities to ensure outstanding guest experiences in a vibrant hospitality environment. Your role will be essential in supervising front desk personnel, managing guest interactions, and facilitating seamless check-in and check-out...


  • Portland, Oregon, United States A Balanced Life Health Care Full time

    Our Naturopathic Primary Care clinic is hiring a Front Office Staff PersonWe are looking for a friendly and compassionate person to join our SE Portland clinic. We are asmall team of dedicated healthcare professionals looking for someone with a warm personality,who is intelligent and has excellent customer service skills. The Front Desk is the face of...

  • Front Office

    3 weeks ago


    Portland, Oregon, United States Mitchell Physical Therapy Full time

    Mitchell Physical Therapy is looking for a full-time Front Office Employee at our Portland location.Starting schedule: 4-10 hour days with Wednesday off. Flexibility is appreciated as our employees cover for each other when needed and our schedule changes to accommodate the needs of all employees.We are seeking someone who is committed to customer service...


  • Portland, Oregon, United States PM Hotel Group Full time

    Position OverviewAs a Front Office Ambassador, you will play a pivotal role in shaping the guest experience at our esteemed establishment. Your presence at the reception will be crucial in creating a welcoming atmosphere for all visitors.Key ResponsibilitiesServe as the primary point of contact for guests, ensuring a friendly and inviting environment.Manage...


  • Portland, Oregon, United States Sage Hospitality Group, LLC Full time

    Job Summary:We are seeking a highly skilled and professional Front Office Manager to join our team at Sage Hospitality Group, LLC. As a key member of our hotel operations team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Respond to guest inquiries and concerns in a...


  • Portland, Oregon, United States Sage Hospitality Group, LLC Full time

    Job Summary:We are seeking a highly skilled and professional Front Office Manager to join our team at Sage Hospitality Group, LLC. As a key member of our hotel operations team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Respond to guest inquiries and concerns in a...


  • Portland, Oregon, United States Acupuncture Northwest Full time

    Medical Front Office Receptionist and Claims Billing Manager We are an acupuncture and Chinese medicine health care practice seeking a Front Office Receptionist to join our team. Our clinic is successful because we are committed to making people feel better and that is evident in every interaction throughout our practice. If you are a person who easily puts...


  • Portland, Oregon, United States Mirabella Portland Full time

    Job Summary:Mirabella Portland is seeking an experienced Dining Room Operations Manager to lead our front-of-house team in our fine-dining restaurant, upscale casual Bistro, and/or catering program. As a key member of our hospitality team, you will be responsible for ensuring exceptional customer service, managing daily operations, and developing the skills...

  • Front Desk Manager

    1 week ago


    Portland, Oregon, United States Radisson Hotel Portland Airport Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Radisson Hotel Portland Airport. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing front desk operations, and leading a team of front desk staff.Key ResponsibilitiesGuest Service Delivery:...


  • Portland, Oregon, United States Sage Hospitality Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Sage Hospitality Group. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front office, providing exceptional customer service, and maintaining a high level of hospitality.Key ResponsibilitiesFront Office Operations:...

  • Front Desk Supervisor

    1 month ago


    Portland, Oregon, United States Radisson Hotel Portland Airport Full time

    We are seeking a dynamic and experienced Front Desk Supervisor to join our team. The ideal candidate will be responsible for directing, planning, and coordinating activities of the front desk staff to ensure prompt, courteous service to all guests and guarantee their experiences are distinctively supreme.Position Information: Full-time position, hourly rate...