Restoration Team Lead

3 days ago


Greenwood, South Carolina, United States Institute of Inspection , Cleaning and Restoration Certification Full time
Restoration Supervisor Job Description

At SERVPRO, we're seeking a skilled Restoration Supervisor to join our team. As a key member of our operations team, you'll play a critical role in ensuring our customers receive exceptional service and their properties are restored to their pre-loss condition.

Key Responsibilities:
  • Coordinate and perform production processes to ensure quality control and meet customer expectations.
  • Manage customer and client relationships, tracking satisfaction and online reviews.
  • Communicate clear expectations to restoration technicians and supervise their activities.
  • Document detailed and accurate job files to support services provided.
  • Manage labor and consumable item usage on assigned projects.
  • Communicate with project managers and office staff on project progress and issues.
Additional Responsibilities:
  • Ensure compliance with OSHA guidelines for job safety.
  • Manage assets by protecting and using equipment and materials properly.
  • Coach and train restoration technicians.
Requirements:
  • Valid driver's license.
  • High school diploma/GED (preferred).
  • At least 3 years of experience in cleaning, restoration, or construction.
  • IICRC certification a plus, not required.
Skills and Physical Demands:
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
  • Ability to climb ladders, work at ceiling heights, and work in tight spaces.
  • Ability to repetitively push/pull/lift/carry objects.
  • Ability to work with/around cleaning agents.
  • Ability to successfully complete a background check subject to applicable law.

We offer a competitive compensation package, including $25.00 per hour. If you're a self-motivated, proactive, and service-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.



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