Restaurant Manager
6 days ago
We are seeking a highly motivated and experienced Restaurant Manager to join our team at Tim Hortons. As a Restaurant Manager, you will be responsible for leading a team of employees to deliver exceptional customer service and achieve sales goals.
Key Responsibilities- Manage labor costs and control food and paper costs
- Ensure product launches and promotions are executed with perfection
- Resolve guest issues and work with the team to minimize issues
- Participate in the recruitment process and train new team members
- Monitor weekly and monthly inventories and prepare performance reviews
- Train and remind team members to follow health and safety policies and procedures
- Coach and discipline team members as needed
- Lead by example and follow all Tim Hortons policies and procedures
- Plan, organize, direct, control, and evaluate daily operations
- Balance cash and complete balance sheets
- Competitive salary and quarterly performance-based bonus program
- Health and dental benefits and company RRSP matching program
- Comprehensive training and incentive and recognition programs
- Advancement opportunities and community involvement
- Walking and standing for long periods of time
- Able to lift and carry up to 20 kg/45 lbs
- Able to help with receiving large deliveries up to twice a week
- Able to transition between cold and hot working environments
- Ability to work under pressure in a fast-paced environment
- Must be flexible with a varying work schedule and some afternoon and weekend shifts
- Secondary school graduation and minimum 2 years of experience in the quick-service restaurant industry
- Computer skills in Point of Sale System and Microsoft Office
- Clearview experience an asset
- Excellent written and verbal communication and strong leadership and interpersonal skills
- Customer service mindset
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