Restaurant Manager

6 days ago


Warren, Michigan, United States Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Restaurant Manager to join our team at Tim Hortons. As a Restaurant Manager, you will be responsible for leading a team of employees to deliver exceptional customer service and achieve sales goals.

Key Responsibilities
  • Manage labor costs and control food and paper costs
  • Ensure product launches and promotions are executed with perfection
  • Resolve guest issues and work with the team to minimize issues
  • Participate in the recruitment process and train new team members
  • Monitor weekly and monthly inventories and prepare performance reviews
  • Train and remind team members to follow health and safety policies and procedures
  • Coach and discipline team members as needed
  • Plan, organize, direct, control, and evaluate daily operations
  • Balance cash and complete balance sheets
Why Work for Us?

We offer a competitive salary, quarterly performance-based bonus program, health and dental benefits, company RRSP matching program, comprehensive training, incentive and recognition programs, advancement opportunities, and community involvement.

Physical Demands
  • Walking and standing for long periods of time
  • Able to lift and carry up to 20 kg/45 lbs
  • Able to help with receiving large deliveries up to twice a week
  • Able to transition between cold and hot working environments
  • Ability to work under pressure in a fast-paced environment
Availability

Must be flexible as your work schedule may vary week-to-week based on business needs, while fostering a fair work/life balance. Monthly schedules may require some afternoon and weekend shifts.

Requirements
  • Education - Secondary (high) school graduation
  • Experience - Minimum 2 years experience in the quick-service restaurant industry
  • Computer Skills - Point of Sale System, Microsoft Office - Word, Excel, Outlook
  • Clearview experience an asset
  • Excellent written and verbal communication
  • Strong leadership and interpersonal skills
  • Customer service mindset


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