Senior Manager of Payroll Tax Operations
4 weeks ago
Job Summary:
BambooHR is seeking a highly skilled and experienced Senior Manager of Payroll Tax Operations to lead and oversee multiple payroll tax-related production functions within our company.
This role is critical in ensuring the timely and accurate processing of payroll corrections, amended returns, tax notices, and our print & mail functions.
The ideal candidate will proactively manage customer tax profiles, handle corrections and amendments, and provide exceptional customer back-end support tied to payroll services.
This leader will manage a team of approximately 50 employees, including managers, and will play a key role in driving operational excellence and customer satisfaction.
Key Responsibilities:
- Oversee teams responsible for payroll corrections and amendments to payroll tax filings, research and resolution of tax notices as needed
- Develop and implement strategies to improve payroll tax processing efficiency and accuracy
- Oversee print administration related to payroll tax documents and payroll services
- Collaborate with other departments to ensure seamless integration of payroll tax services with overall payroll operations
- Manage and mentor a team of 25+ employees, including managers, to achieve departmental goals and objectives
- Foster a positive and collaborative team environment, promoting professional growth and development
- Set performance expectations, conduct regular performance reviews, and provide constructive feedback
- Identify and address training needs to enhance team capabilities and performance
Requirements:
- At least 3-5 years in a managerial role
- Minimum of 7-10 years of experience in payroll tax services
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field; Master's degree or CPA certification is preferred
- Strong knowledge of payroll tax regulations, compliance requirements, and best practices
- Proven experience in managing large teams and leading managers
- Excellent analytical, problem-solving, and decision-making skills
- Exceptional communication and interpersonal skills
- Ability to work effectively in a fast-paced and dynamic environment
- Proficiency in payroll tax software and payroll systems
What We Offer:
- Great Company Culture
- Make an Impact
- Rest and Relaxation
- Health Benefits
- Prepare for the Future
- Financial Peace University
- Give back
- Educational Benefits
- Amazing Office Amenities
- In-Person Onboarding
- Flexible Work Models
About Us:
BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.
We are an Equal Opportunity Employer.
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