Medical Customer Service Specialist
2 weeks ago
Medical Call Center Representative
Compensation:
$19.65/hour
Work Schedule:
40 hours/week, 8am-4:30pm
Key Responsibilities:
- Provide exceptional customer service in a medical call center environment.
- Assist patients with inquiries and appointment scheduling.
- Maintain accurate records and documentation in the EMR system.
- Collaborate with healthcare professionals to ensure efficient communication.
- Generate reports and manage data collection processes.
Qualifications:
- Minimum of 1-2 years of experience in a medical call center.
- Strong background in customer service.
- Familiarity with hospital or outpatient medical office operations.
- Proficiency in Epic software.
- Experience in answering calls and managing appointment schedules.
- Ability to maintain confidentiality and handle sensitive information.
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