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Customer Service Ambassador

2 months ago

Farmington, Connecticut, United States Call The Bee Full time

Overview:

At Call The Bee, we are seeking highly skilled and dedicated individuals to join our Customer Service team as Customer Service Representatives. This role involves providing exceptional service to our customers, meeting and exceeding performance goals, and contributing to the growth and success of our organization.

Key Responsibilities:

  • Conduct quality checks on customer calls from the previous day
  • Schedule maintenance visits with customers
  • Offer promotions to customers on our list
  • Follow up on customer reviews, both positive and negative
  • Provide general inbound customer service

Requirements:

  • Previous customer service experience, with call center experience a plus
  • Strong attention to detail and a conscientious approach
  • Ability to work as part of a team and demonstrate honesty, integrity, and a growth mindset
  • Call The Bee may conduct a pre-employment background check and drug test, subject to applicable law

Why Join Our Team:

  • Paid training and development opportunities
  • Internal growth opportunities and career advancement
  • The ability to positively impact your local community daily

About Us:

We are a dynamic and growing organization that values our employees and provides a supportive and inclusive work environment. Our teams are dedicated to the company's continued success and are rewarded well for their contributions.