Patient Access Representative
4 days ago
About TidalHealth
TidalHealth is a leading healthcare provider dedicated to delivering exceptional patient care and services. Our team is committed to making a positive impact in the lives of our patients and their families.
Job Summary
The Patient Access Representative will play a critical role in ensuring the smooth and efficient flow of patients through our medical offices. This individual will be responsible for capturing complete and accurate information, including demographic and insurance data, prior to patient arrival. This may include scheduling, pre-registration, and insurance verification.
Key Responsibilities
- Collect and verify patient demographic and insurance information
- Schedule appointments and pre-register patients
- Verify insurance coverage and obtain pre-authorizations as needed
- Investigate options to ensure payment and assist with advance payment requirements
- Provide excellent customer service to patients and their families
Requirements
- High School graduate or equivalent required
- Medical terminology required
- One to two years of medical or business office experience preferred
- Computer experience and keyboarding required
- Experience in healthcare billing, collection, or registration preferred
- Customer service experience preferred
Benefits
- Eligibility for benefits, including medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union
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