Client Support Specialist

2 months ago


Tampa, Florida, United States NTT DATA Full time
At NTT DATA Services, we recognize that our workforce is essential to our achievements, and by investing in their growth, we secure a prosperous future for both our organization and our clients.

NTT DATA Services is currently seeking a Customer Service Representative to enhance our operations.

Key Responsibilities:
  • Deliver exceptional phone support to policyholders, agents, and internal stakeholders.
  • Guarantee customer satisfaction while adhering to service benchmarks.
  • Manage a daily volume of approximately 75 to 100 calls.
  • Effectively communicate with clients to resolve inquiries.
  • Acquire a comprehensive understanding of the insurance sector and its offerings.
  • Work collaboratively with colleagues to tackle service challenges.
Essential Qualifications:
  • At least 1 year of experience in an office setting.
  • Proficient in using computers with Windows-based applications.
  • Possession of a high school diploma or GED.
About NTT DATA Services:
NTT DATA Services collaborates with clients to provide business and technological solutions that yield impactful results. As a part of NTT DATA Corporation, a global IT service provider, we are headquartered in Plano, Texas.

NTT DATA Services is committed to equal opportunity employment, valuing diversity, and fostering an inclusive work environment. We offer a comprehensive benefits package to our employees.

Become a part of NTT DATA Services and contribute to a team dedicated to empowering clients in a rapidly evolving landscape.

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