Client Support Specialist
2 months ago
NTT DATA Services is actively seeking a Customer Service Representative to enhance our operations.
Key Responsibilities:
- Deliver exceptional phone support to policyholders, agents, and internal stakeholders.
- Guarantee customer satisfaction while adhering to service benchmarks.
- Manage a volume of approximately 75 to 100 calls daily.
- Effectively communicate with clients to address and resolve their concerns.
- Acquire a comprehensive understanding of the insurance sector and its offerings.
- Work collaboratively with colleagues to tackle service-related challenges.
- At least 1 year of experience in an office setting.
- Proficient in using computers with Windows-based applications.
- Possession of a high school diploma or GED.
NTT DATA Services collaborates with clients to provide business and technological solutions that yield impactful results. As a part of NTT DATA Corporation, a worldwide IT service provider, we are headquartered in Plano, Texas.
NTT DATA Services is committed to being an equal opportunity employer that values diversity and fosters an inclusive environment. We offer a comprehensive benefits package to our employees.
Become a part of NTT DATA Services and contribute to a team dedicated to empowering clients in a swiftly evolving landscape.
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