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Front Desk Coordinator

4 weeks ago

Edison, New Jersey, United States Hackensack Meridian Health Full time

Job Summary

The Front Desk Coordinator at Hackensack Meridian Health is responsible for providing exceptional customer service and administrative support to our patients and staff. This role requires a friendly and professional demeanor, with the ability to multitask and prioritize tasks effectively.

Key Responsibilities

  • Greets and directs visitors and callers to the facility in a timely and courteous manner.
  • Assists with administrative tasks, including answering phones, responding to emails, and maintaining office supplies.
  • Provides support to the medical team, including preparing patient charts, scheduling appointments, and maintaining accurate records.
  • Maintains confidentiality of patient information and adheres to HIPAA guidelines.
  • Performs other duties as assigned by management.

Requirements

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and knowledge of office software.
  • Ability to maintain confidentiality and handle sensitive information.

Preferred Qualifications

  • Experience in a healthcare setting.
  • Knowledge of medical terminology and office procedures.
  • Ability to work independently and as part of a team.