Customer Service Ambassador

3 weeks ago


Edison, New Jersey, United States Lexus of Edison Full time

Customer Service Ambassador

Lexus of Edison is seeking a highly skilled Customer Service Ambassador to join our team. As a Customer Service Ambassador, you will be the first point of contact for our customers, providing a warm and welcoming experience that sets the tone for their visit. Your role will involve greeting customers, answering their questions, and directing them to the relevant department. You will also be responsible for maintaining a clean and organized front desk area, ensuring that all necessary materials and equipment are readily available.

Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Manage the front desk area, ensuring that it is clean, organized, and well-stocked with necessary materials and equipment.
  • Direct customers to the relevant department, ensuring that they receive the assistance they need.
  • Work collaboratively with the sales and other internal teams to ensure seamless communication and a positive customer experience.
  • Communicate with callers and visitors in a professional, friendly, and efficient manner.
  • Perform other duties as assigned by management.


Benefits:

  • Medical, Dental, and Vision
  • 401K Plan with Match
  • Paid time off
  • Growth opportunities
  • Paid Training
  • Employee Vehicle Purchase Options
  • Individually owned and operated
  • Discounts on Products and Services


Requirements:

  • Excellent listening and communication skills
  • Outgoing and positive personality
  • Computer literate
  • Punctual nature and ability to handle schedule flexibility and dynamic work environment
  • Professional appearance
  • Valid driver's license and clean driving record


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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