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Facilities Operations Manager
2 months ago
About the Role:
As a CBRE Facilities Manager, you will oversee a team responsible for providing comprehensive building operations and maintenance for a facility, campus, or portfolio of small to medium-sized buildings. This role is part of the Facilities Management functional area, which focuses on all aspects of the operations of a set of assets, providing support to Property Managers regarding all repairs and investment plans.
Key Responsibilities:
- Provide formal supervision to employees, monitor training and development, conduct performance evaluations and coaching, and oversee recruiting and hiring.
- Schedule and manage the team's daily activities, establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines, mentor, and coach as needed.
- Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.
- Maintain positive client relationships and conduct meetings on unresolved facility issues.
- Prepare and manage capital projects, operating budgets, and variance reports.
- Perform facility inspections, quality assurance following local, state, and federal regulations, and suggest operational efficiencies, repairs, and upgrade opportunities.
- Manage environmental health and safety procedures for facilities.
- Oversee vendor relationships and invoicing procedures, review price quotes for the procurement of parts, services, and labor for projects.
- Conduct process and procedure training on maintenance, repairs, and safety best practices.
- Lead by example and model behaviors consistent with CBRE RISE values, influence parties of shared interests to reach an agreement.
- Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
- Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.
Requirements:
- Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Valid driver's license required. Facility Management certification preferred.
- Facilities Management experience with a focus in a hospital or hospitality-focused environment.
- Must be a critical thinker who pays attention to detail, able to pivot yet prioritize, and comfortable with face-to-face and regular client interaction.
- Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
- Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
- Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
- Extensive organizational skills with a strong inquisitive mindset, advanced math skills, and ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
