Principal of Operational Excellence
2 weeks ago
Position Overview:
The Principal of Operational Excellence plays a pivotal role in a forward-thinking organization dedicated to enhancing operational processes and delivering outstanding client satisfaction. This role requires working alongside diverse teams to refine business strategies and optimize comprehensive workflows. The ideal candidate will spearhead process reengineering initiatives, facilitate the implementation of innovative solutions, and serve as a catalyst for change to achieve targeted results.
Key Responsibilities:
- Guide interdisciplinary teams in Lean methodologies, Six Sigma practices, or process reengineering projects
- Define and manage intricate projects to yield measurable business benefits
- Build and maintain strong relationships to promote cooperation and alignment
- Keep abreast of best practices and emerging trends in operational excellence
- Mentor and empower team members to foster a culture of continuous improvement
- Identify and rank operational enhancement opportunities
Qualifications:
Educational Background:
- Bachelor's degree in a relevant field (science or engineering preferred)
- Master's degree or equivalent experience in operations or process reengineering preferred
- Lean Six Sigma Black Belt certification is advantageous
Professional Experience:
- 3-5 years of experience in operational improvement initiatives
- Proficient in Lean, Six Sigma, Change Management, and Organizational Design methodologies
- Knowledge of intelligent automation tools for enhancing operational efficiency
- Capability to connect strategic objectives with execution and learn from experiences
About Plymouth Rock Assurance:
Plymouth Rock Assurance is a prominent provider of personal and commercial insurance solutions in the Northeast and mid-Atlantic regions. With a strong emphasis on customer service and ongoing improvement, Plymouth Rock is dedicated to empowering its workforce and cultivating customer loyalty. The company is recognized for its commitment to service excellence and holds an A.M. Best rating of 'A-/Excellent'.
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