Front Desk Coordinator

3 days ago


Anderson, Indiana, United States Dermatology Specialists Of Greater Cincinnati Full time
Job Summary

We are seeking a highly skilled and organized Front Desk Receptionist to join our team at Dermatology Specialists Of Greater Cincinnati. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our clinical team.

Key Responsibilities
  • Answer and direct incoming calls, assess caller's needs, and schedule appointments accordingly.
  • Verify patient demographic and insurance information during check-in and update records as necessary.
  • Provide and explain paperwork for patients to complete prior to their visit, collect and scan forms and insurance cards, and update patient information in our system.
  • Collect co-pays and balances, and manage the daily locking and unlocking of the patient waiting area door.
  • Perform day-to-day administrative functions, including managing secure fax folders, printing and filing documents, and making reminder calls to patients.
  • Maintain a clean, organized, and sanitary front office and waiting area.
  • Participate in ensuring the confidentiality of patient information and check and maintain communications from providers and supervisors.
Requirements

To be successful in this role, you will need excellent communication and interpersonal skills, a strong attention to detail, and the ability to work in a fast-paced environment. You will also need to be proficient in our electronic medical records system and have a working knowledge of cosmetic procedures and products.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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