Front Desk Agent/Guest Service Agent

2 months ago


Anderson, United States Fairfield Inn & Suites by Marriott Full time

The Fairfield Inn is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service possible.

Duties and Responsibilities:

  • Greet and tend to guests in a positive and friendly manner.
  • Maintain a constant presence at the front desk.
  • Process check-ins and check-outs.
  • Complete required shift-specific checklist.
  • Handle billing, post charges, and collect payments.
  • Manage room availability, create reservations, and answer phone calls.
  • Possess general knowledge about the local area.
  • Anticipate guest needs, recognize issues and respond in a timely manner.
  • Effectively communicate with guests and other staff members.
  • Coordinate with housekeeping staff for room status and guest requests.
  • Manage security of guest information, keys, and cash drawer.
  • Comply with brand standards and promote brand loyalty.
  • Ensure cleanliness of front desk and lobby areas.
  • Multitask and prioritize work duties for maximum efficiency.
  • Maintain a professional appearance through dress and demeanor.
  • Perform all other duties as assigned.
Qualifications:
  • High school diploma or equivalent.
  • Preferred customer service experience.
  • Preferred experience in the hotel industry.
  • Ability to stand for 8 hours (accommodations can be made for all ADA qualified candidates).
  • Availability to include weekends.
  • Ability to lift up to 30 pounds.
  • Strong interpersonal, organizational, and problem solving skills.
  • Computer literacy.
  • Strong written and verbal communication skills.

Health insurance benefits are available to full-time employees.

  • Anderson, United States CUSA, LLC Full time $13 - $15

    Job DescriptionJob DescriptionNow Hiring: Hotel Front Desk SupervisorCUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the My Town Extended Stay hotel located at 110 Extended Lane Anderson SC 29625. When joining our team, you will be joining a company who prides themselves with providing...


  • Anderson, South Carolina, United States CUSA, LLC Full time

    Job OverviewPosition: Front Desk AgentCompany: CUSA, LLCCUSA, LLC, a leader in the hospitality sector, is seeking a dedicated Front Desk Agent to enhance our guest experience at our extended stay properties.Key Responsibilities:Welcome guests with a warm and professional demeanor, ensuring exceptional service throughout their stay.Maintain an organized and...


  • Anderson, Indiana, United States Fairfield Inn & Suites by Marriott Full time

    The Fairfield Inn & Suites by Marriott is seeking a dedicated and customer-focused Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests and ensuring a seamless stay experience.Guest Services: Greet and welcome guests in a friendly and professional manner,...


  • Anderson, South Carolina, United States CUSA, LLC Full time

    Job OverviewCUSA, LLC is seeking a dedicated and professional Hotel Front Desk Agent to enhance our guest experience. We are a leading hotel management company committed to excellence in service and operational efficiency.Key Responsibilities:Welcome guests with a warm and friendly demeanor, ensuring a memorable first impression.Maintain a tidy and organized...


  • Anderson, United States Caesars Entertainment Full time

    Responsible for guest interaction at the Rewards Club desk. DIRECTLY SUPERVISES: NONE KEY JOB FUNCTIONS: Responsible for greeting all guests. Responsible for promoting exceptional customer service. Responsible for promoting membership into the reward Rewards, Agent, Team Member, Customer Service, Retail


  • Anderson, United States Ken Rowland - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Account Associate

    4 months ago


    Anderson, United States Ken Rowland - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Account Manager

    4 months ago


    Anderson, United States Ben Eades - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a...

  • Account Associate

    1 month ago


    Anderson, United States Mike Gaskill - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Account Associate - State Farm Agent Team Member with Mike Gaskill - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit....


  • Anderson, United States Maggie Waldrep - State Farm Agent Full time

    Responsive recruiter Benefits: Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative with Maggie Waldrep Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service...


  • Anderson, United States Maggie Waldrep - State Farm Agent Full time

    Responsive recruiter Benefits: Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative with Maggie Waldrep Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service...


  • Anderson, United States Maggie Waldrep - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performancePaid time offTraining & developmentROLE DESCRIPTION:As a Financial Services Representative with Maggie Waldrep Insurance Agency, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and...


  • Anderson, South Carolina, United States InTown Suites Full time

    Position Overview:The Guest Services Coordinator plays a vital role in ensuring a seamless experience for guests by providing exceptional service in all front office operations. This position requires flexibility to travel between multiple properties within the vicinity, ensuring that guest needs are met promptly and professionally.Key...


  • Anderson, United States Maggie Waldrep - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Maggie Waldrep Insurance Agency is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Property and Casualty Products Representative, your knowledge of insurance products and industry trends equips you to communicate...


  • Anderson, South Carolina, United States InTown Suites Full time

    Position Overview:The Guest Services Coordinator plays a vital role in ensuring a seamless experience for guests by delivering exceptional service in all front office operations. This position requires flexibility as the Coordinator will be responsible for multiple locations within the area.Key Responsibilities:Provide professional and courteous service to...


  • Anderson, South Carolina, United States InTown Suites Full time

    Position Overview:The Guest Services Coordinator is responsible for providing exceptional service to guests in a professional and courteous manner. This role encompasses various front office duties, ensuring smooth operations during the absence of the General Manager. The position requires travel between nearby properties to maintain service standards.Key...


  • Anderson, United States Maggie Waldrep - State Farm Agent Full time

    ROLE DESCRIPTION:Maggie Waldrep Insurance Agency is seeking a qualified and empathetic professional for the role of Life/Health Insurance Sales. As a customer-oriented expert, you will market the best Life/Health insurance services and products to benefit clients and their families. Your sales experience equips you to continually grow your income as you...

  • Seasonal Front Desk

    3 months ago


    Anderson, United States Planet Fitness Full time

    Shift is available December 1st 2023 - May 1st 2024   Shift times are M-Th.  3-10  Friday  2-9,  M-Th  4-8 The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and...


  • Anderson, United States InTown Suites Full time

    *Make a note of the home email address and the password that you use to complete your employment application. Should we contact you for this position, you must be able to receive emails at this home email address.* Position Summary: The Floating Guest Services Representative will assist the guests efficiently, courteously, and professionally in all front...


  • Anderson, United States Planet Fitness Full time

    Shift is available December 1st 2015 - May 1st 2016 Shift times are M-Th. 3-10 Friday 3-9, M-Th 4-8, Saturday 9-5. The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and...