Cloud Experience Orchestration Expert
2 days ago
Genesys Cloud Services, Inc. empowers organizations to deliver exceptional customer experiences through its AI-powered Experience Orchestration platform. With a global presence in over 100 countries, Genesys serves more than 8,000 organizations across various industries.
Job Summary: We are seeking a seasoned Senior Account Executive to join our Higher Education and Academic Medical Centers team. As a key sales professional, you will be responsible for driving revenue growth and expanding our presence in the market. Your expertise in enterprise sales, business development, and account management will play a crucial role in achieving this goal. The ideal candidate should have a deep understanding of higher education, public sector, and healthcare procurement and funding processes, as well as experience with cloud-based solutions.
About the Role:
In this position, you will:
- Develop and execute strategic plans to drive revenue growth and expand our customer base in the Higher Education and Academic Medical Centers market.
- Foster strong relationships with existing customers and prospects, leveraging your expertise in sales, business development, and account management to meet their needs and exceed expectations.
- Stay up-to-date on industry trends, competitor activity, and emerging technologies to inform your sales strategy and stay ahead of the competition.
Requirements:
To succeed in this role, you should possess the following skills and qualifications:
- At least 8 years of field enterprise sales and/or business development experience in higher education, academic medical center, or healthcare selling AI, enterprise software, networking, infrastructure, customer experience, and/or cloud computing services.
- Strong understanding of higher education, public sector, and healthcare procurement and funding processes.
- Proven track record of success in sales, business development, and account management, with a focus on driving revenue growth and expanding customer bases.
- Excellent communication, negotiation, and interpersonal skills, with the ability to build strong relationships with customers, partners, and internal stakeholders.
- Bachelor's degree or equivalent experience required.
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