Retail Department Coordinator: Drive Sales and Customer Satisfaction

2 weeks ago


Missoula, Montana, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and organized Retail Department Coordinator to join our team at TJ Maxx. As a key member of our sales floor team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional customer experience.

Key Responsibilities
  • Customer Experience: Engage and interact with all customers, maintaining a clean and organized store, and role-modeling exceptional customer service.
  • Merchandising and Receiving: Create a positive internal and external customer experience, promoting a culture of honesty and integrity, and maintaining confidentiality.
  • Team Leadership: Train and mentor Associates on established merchandising and processing principles, ensuring merchandise is properly tagged, hung, secured, and coded.
  • Productivity and Efficiency: Communicate with the Coordinator on Duty to ensure efficient flow of goods to sales floor, ensuring Associates complete tasks and activities according to store plan, and prioritizing as needed.
  • Store Maintenance: Maintain and uphold merchandising philosophy and signage standards, ensuring compliance with recycling and hazardous waste programs.
  • Communication and Feedback: Communicate accurately and effectively with management and Associates when setting and addressing priorities, providing progress updates, and providing and accepting recognition and constructive feedback.
Requirements
  • Flexibility: Able to work a flexible schedule, including nights and weekends.
  • Communication and Organizational Skills: Superior communication and organizational skills with attention to detail.
  • Teamwork: Team player, working effectively with peers and supervisors.
  • Physical Demands: Capable of lifting heavy objects with or without reasonable accommodation.
  • Experience: 1 year retail and 6 months of leadership experience.
Benefits

We offer a competitive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.



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