Retail Store Customer Service Representative
1 week ago
Responsibilities:
* Provide excellent customer service, ensuring high levels of customer satisfaction
* Assist customers in person and over the phone, determining their needs and presenting appropriate products and services
* Build productive relationships with wholesale and retail customers
* Process sales transactions accurately and consistently with policies and procedures
* Achieve sales goals on a monthly, quarterly, and yearly basis
* Maintain precise work order files and formulas
* Pull products from the sales floor or warehouse
* Tint and mix products to customer specifications
* Stock shelves and set up displays
* Clean store equipment
* Load/unload delivery trucks
* Assist in making deliveries, as needed
* Maintain in-stock and presentable condition assigned areas
* Remain knowledgeable on products offered and discuss available options
* Comply with inventory control procedures
* Suggest ways to improve sales
Minimum Requirements:
* Must be at least eighteen (18) years of age
* Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
* Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
* Must be able, with or without reasonable accommodation, to tint paint consistent with customer color requests
* Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
* Have a valid, unrestricted Driver's License
* Have at least a High School diploma or GED
* Have at least one (1) year experience working in a delivery, retail, or customer service position
* Have previous work experience selling paint and paint related products
* Have previous work experience operating tinting and mixing equipment
* Ability to read, write, comprehend, and communicate in more than one language
* Ability to read, write, comprehend, and communicate in Spanish
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
At The Sherwin-Williams Company, we are committed to providing a work environment that is inclusive, respectful, and supportive of all employees. We offer a competitive compensation and benefits package, as well as opportunities for professional growth and development.
Apply today and join our team of dedicated professionals who are passionate about delivering exceptional customer service and driving business results.
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