Customer Service Representative
5 days ago
About Asbury Automotive Group:
- We are a Fortune 500 company and one of the largest franchised automotive retailers in the United States.
- We are redefining the traditional dealership model through innovative technologies and our commitment to our team members, guests, and partners.
$15.50 per hour + semi-monthly pay + paid holidays & paid time off + deferred holiday pay match + paid training + insurance (medical, vision, dental, accident, critical illness and hospital indemnity plans) + paid parental leave + flex spending accounts (tax free) + short-term and long-term disability plans + life insurance (Whole Life and Term) + 401k with company match.
Job DescriptionWe are seeking a skilled Cashier to join our team at Koons Alexandria Collision Center. The ideal candidate will be responsible for:
- Greeting customers at the cashier window in a pleasant and professional manner.
- Computing customer bills.
- Receiving cash, checks and credit card payments from customers; recording amount received.
- Making change and issuing receipts to customers.
- Providing refunds or credit invoices to customers for returned merchandise or as directed by managers.
- Reconciling cash drawer daily.
- Answering customer questions about service performed or products purchased, or referring them to someone who can.
- Handling customer complaints with integrity and poise and, when necessary, referring dissatisfied customers to the appropriate individuals for resolution.
- Working with department managers to keep up-to-date with new products and services offered, their features and value, and any changes in price.
- Answering incoming phone calls.
- Maintaining a professional appearance.
- Keeping work area neat and clean.
- Performing other job-related duties and responsibilities as may be assigned from time to time.
To be successful as a Cashier, you will need:
- Excellent communication and customer service skills.
- Able to work in a fast-paced environment.
- Ability to accurately handle cash and process transactions.
- Basic math skills and attention to detail.
- Ability to maintain confidentiality and handle sensitive information.
- A positive attitude and strong work ethic.
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