Customer Service Insurance Representative

4 days ago


Alexandria, Virginia, United States Staff My Agency Full time

As a Service Customer Representative with Staff My Agency, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to establish strong relationships with customers and ensure their needs are met promptly and accurately.

Responsibilities:

  • Provide personalized customer service and respond to inquiries in a timely and professional manner.
  • Use a customer-focused approach to educate customers about insurance options and provide recommendations.
  • Work closely with the agent team to resolve customer issues and concerns.
  • Maintain accurate records and reports of customer interactions and activities.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong organizational and problem-solving skills.
  • Ability to learn and adapt to new technologies and systems.
  • Property & Casualty license (must be able to obtain).
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education.


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