Customer Service Representative for Pet Products

5 days ago


Alexandria, Virginia, United States Olde Towne School For Dogs LLC Full time

We are looking for a skilled and enthusiastic individual to fill the role of Customer Service Representative for Pet Products at Olde Towne School For Dogs LLC. As a key member of our team, you will be responsible for delivering exceptional customer experiences and contributing to the success of our business.

Job Responsibilities:
  • Provide top-notch customer service to our clients, responding to their inquiries and resolving any issues promptly.
  • Upsell and cross-sell our products and services to increase sales and revenue.
  • Maintain a thorough knowledge of our products and services to make informed recommendations.
  • Collaborate with colleagues to achieve sales targets and improve customer satisfaction.
Requirements:
  • Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
  • Able to work in a fast-paced environment and adapt to changing priorities.
  • Familiarity with pet products and services to provide informed recommendations.
  • Flexibility to work varying shifts, including weekends and holidays.
  • A competitive hourly rate of $14-18 per hour, depending on experience.


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