Customer Service Representative with a Passion for Growth

7 days ago


Alexandria, Virginia, United States A Action Home Services Full time

Are you looking for a rewarding career in customer service where you can make a real difference? Look no further than A Action Home Services, a family owned and operated residential service company since 1976. Our team is passionate about delivering exceptional service to our customers, and we're seeking a talented Customer Service Representative to join our dynamic team.

About the Role

We are seeking an experienced Customer Service Representative to provide top-notch service to our customers over the phone, answering questions, solving problems, and offering tailored solutions. As a key member of our team, you will play a vital role in building relationships with our customers, growing our business, and making a positive impact on their lives.

What You'll Do
  • Provide exceptional customer service via phone, ensuring that every interaction is positive and productive
  • Answer inbound inquiries, solve problems, and offer tailored solutions to meet customer needs
  • Make outbound calls to engage potential customers, sharing how we can make their lives easier
  • Collaborate with the team to develop and implement effective communication strategies
Requirements
  • Passion for customer service and helping people
  • Experience in outbound calling (cold calling is a plus)
  • Strong communication skills with an upbeat attitude
  • Problem-solving skills and the ability to stay calm under pressure
  • Self-motivated and driven to meet targets
What We Offer
  • A competitive salary of $40,000 - $55,000 per year, depending on experience
  • Flexible scheduling to accommodate your work-life balance
  • A fun, collaborative office environment with a supportive team
  • Opportunities for growth and professional development within the company


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