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People Business Partner, Retail Operations Specialist
2 months ago
We are seeking a highly skilled People Business Partner to join our Retail and Customer Experience team on the East Coast. As a key member of our People Team, you will work closely with Retail managers, District Managers, Director of Retail, and Associate Director of CX to drive business results and support the growth of our Retail Organization.
Key Responsibilities- Build strong relationships with managers and leaders to optimize team performance and engagement within our Retail and CX Organization.
- Partner with leaders to provide guidance on career planning, performance management, change management, data reporting and analysis, employee relations, recognition programs, and strategic development.
- Analyze trends and metrics to identify and support the development of solutions, programs, and policies that support business and employee growth.
- Identify, escalate, and navigate employee relations issues with an empathetic, objective, solution-oriented approach.
- Support organizational design and change initiatives.
- Advise the design and execution of talent programs and processes.
- Ability to travel to Retail Locations (up to 25% of the time)
- BA/BS degree or equivalent practical experience
- Minimum of 5 years of People Business Partner or generalist experience directly supporting managers and leaders
- A plus if you have experience with high-growth companies
- A combination of experience in the following areas: performance management, recognition programs, culture, engagement, coaching and development, talent management, conflict resolution, talent acquisition, data analysis, and complex employee relations management
- Demonstrated ability to think creatively and influence with or without positional authority
- Demonstrated ability to analyze data and communicate insights to stakeholders as well as to get creative when data does not readily exist
- Strong communication skills, both oral and written
- Demonstrated curiosity and motivation to roll up your sleeves and learn, at their core, how businesses operate
- Passion for our mission of sustainability- Doing better things in a better way. We're looking for people as excited about this new way of doing things as we are.
- You have developed trust and partnership with the leaders and managers within your client groups.
- You have established yourself as a trusted confidant across and throughout your client groups.
- You have conducted informal listening exercises to better understand Talent priorities for your customer group, and working with the rest of the EX team, found ways to continually address the needs and improve the workplace.
Allbirds is an equal opportunity employer and makes employment decisions on the basis of merit. Our policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws.
