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Audio Visual Technician

2 months ago

Rochester, New York, United States RES Exhibit Full time
Job Summary

We are seeking a highly skilled and detail-oriented Audio Visual Technician to join our team at RES Exhibit. As a key member of our AV department, you will be responsible for the day-to-day tactical work related to audio, video, projection, and lighting equipment.

Key Responsibilities
  • Equipment Preparation and Packing
    • Conduct quality checks on all equipment and wiring prior to packing
    • Label equipment and wiring to ensure proper placement at events
    • Work with our CAD team to create layouts for event books
    • Collaborate with our production team to mount brackets to panels or stands
    • Pack equipment in a secure fashion to ensure safe transportation
    • Manage inventory in our system
    • Prepare equipment delivery receipts
    • Verify correct asset labeling of all equipment
    • Confirm the latest firmware, updates, and software on all equipment
    • Program LED lights for events
    • Manage expense reports as required, following all company policies
  • Equipment Receipt and Inventory Management
    • Upon receipt of equipment from events, conduct quality checks for damage
    • Remove any client products from equipment
    • Clean any tape, velcro, or foreign products off of screens
    • Verify the correct cables and remotes are in the box
    • Place equipment back in inventory
    • Receive items in our inventory system
    • Monitor inventory counts, asset labeling, and firmware to ensure accuracy and up-to-dateness
    • Make recommendations for additional purchases where needed
  • Show Site Preparation, Packing, and Attendance
    • Conduct quality checks on all equipment and wiring prior to packing
    • Label equipment and wiring to ensure proper placement at events
    • Work with our CAD team to create layouts for event books
    • Collaborate with our production team to mount brackets to panels or stands
    • Pack equipment in a secure fashion to ensure safe transportation
    • Enter items into our inventory system
    • Prepare equipment delivery receipts
    • Responsible for all aspects of AV installation on show site
    • Work with electricians and show personnel to install equipment
    • Partner with clients on show site to provide equipment instruction
    • Verify accuracy of services and equipment on show site
    • Provide troubleshooting support at show site when required
    • Shutdown and secure equipment at the end of each event
    • Pack, unpack, and repack equipment for events to ensure a safe and secure delivery
  • Manager's Observations
    • Zero repeat incidents of quality issues on show site
    • 100% customer satisfaction with AV equipment, installation, and support
    • Survey results to PM and SSS (positive results)
    • Ensure timely and accurate reporting of expense reports
    • 80% of labor time is billable