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HVAC Sales Representative

2 months ago

Auburn, Alabama, United States R.E. Michel Company Full time
Job Summary

This is an entry-level Counter Sales position at R.E. Michel Company. The successful candidate will provide exceptional customer service, manage inventory, and maintain a safe and clean work environment.

Key Responsibilities
  • Customer Service: Provide fast and friendly customer service by following company standards, in person or over the phone.
  • Inventory Management: Ensure commitments made to customers meet expectations, enter customer orders into the system, and pull customer orders from the warehouse.
  • Order Processing: Produce and complete paperwork accurately, including invoices, C.O.D.'s, special orders, and vendor purchase orders.
  • Product Knowledge: Use all available resources to locate product for customers, provide updates on delivery and backordered product, and educate customers on available product.
  • Warehouse Duties: Perform warehouse duties as necessary, including clearing debris, pallets, and cartons, sweeping, vacuuming, and cleaning the bathroom.
  • Teamwork: Work collaboratively with colleagues to achieve sales goals and maintain a positive work environment.
Preferred Qualifications
  • Education: Basic understanding of Heating and Cooling systems, parts, and supplies is preferred.
  • Communication Skills: Excellent verbal communication skills with the general public and/or customers.
  • Interpersonal Skills: Excellent attitude and interpersonal skills necessary to service customers in the branch, on the phone, or at the delivery site.
  • Technical Skills: Demonstrated proficiency while operating a computer and Prophet 21.
Work Environment

R.E. Michel Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

The work schedule is typically Monday through Friday and some Saturday (half day). This is a safety-sensitive position. Successful completion of pre-employment screens is required and must be 18 years of age to operate a forklift.