HVAC Sales Representative

4 weeks ago


Auburn, Alabama, United States R.E. Michel Company Full time

Job Summary

This is an entry-level Counter Sales position at R.E. Michel Company. The successful candidate will provide exceptional customer service, utilize computer systems to generate invoices, and maintain a safe and clean work environment.

Key Responsibilities

  • Provide fast and friendly customer service by following company standards.
  • Display a positive attitude and greet customers as they enter the branch.
  • Ensure commitments made to customers meet or exceed expectations.
  • Pull customer orders from the warehouse and load them into company delivery trucks or customer vehicles.
  • Produce and complete paperwork accurately, including invoices and C.O.D.s.
  • Collect payment via cash or credit card and follow all money handling procedures.
  • Process customer returns and warranties in a timely manner.
  • Maintain the self-service area by restocking and tidying up.
  • Create and maintain branch displays that support corporate programs.
  • Use sales tactics to promote special items or sales.
  • Perform warehouse duties as needed, including clearing debris and loading/unloading materials.

Preferred Qualifications

  • Basic understanding of Heating and Cooling systems, parts, and supplies is preferred.
  • Excellent verbal communication skills with the general public and/or customers.
  • Excellent attitude and interpersonal skills necessary to service customers.
  • Demonstrated proficiency in operating a computer and Prophet 21.
  • Basic math skills and understanding of calculating markup and gross margin.

Work Environment

This is a fast-paced environment with frequent interruptions. The employee will be required to frequently bend, climb, move, and lift during physical loading/unloading of trucks and when stocking products. The work schedule is typically Monday through Friday and some Saturday (half day). This is a safety-sensitive position.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Prescription Plans
  • Wellness Discounts through Blue365
  • Access to 24-Hour Nurse Advice Hotline
  • Employee Assistance Program
  • 401(k)
  • Life and AD&D Insurance
  • Supplemental Life and AD&D Insurance for Employees, Spouses/Domestic Partners, and Dependents
  • Short- and Long-term disability
  • Critical Illness/Accident Insurance/Hospital Indemnity Insurance
  • Employee Discount
  • Employee Uniform Program
  • Access to Working Advantage- Discounts on Entertainment, Shopping, and MORE
  • Access to LifeMart- Discounts on Hotels, Apple Products, and MORE
  • Career Advancement Opportunities & On-site training courses
  • Weekly Pay- Every Friday


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