HVAC Sales Representative
4 weeks ago
Job Summary
This is an entry-level Counter Sales position at R.E. Michel Company. The successful candidate will provide exceptional customer service, utilize computer systems to generate invoices, and maintain a safe and clean work environment.
Key Responsibilities
- Provide fast and friendly customer service by following company standards.
- Display a positive attitude and greet customers as they enter the branch.
- Ensure commitments made to customers meet or exceed expectations.
- Pull customer orders from the warehouse and load them into company delivery trucks or customer vehicles.
- Produce and complete paperwork accurately, including invoices and C.O.D.s.
- Collect payment via cash or credit card and follow all money handling procedures.
- Process customer returns and warranties in a timely manner.
- Maintain the self-service area by restocking and tidying up.
- Create and maintain branch displays that support corporate programs.
- Use sales tactics to promote special items or sales.
- Perform warehouse duties as needed, including clearing debris and loading/unloading materials.
Preferred Qualifications
- Basic understanding of Heating and Cooling systems, parts, and supplies is preferred.
- Excellent verbal communication skills with the general public and/or customers.
- Excellent attitude and interpersonal skills necessary to service customers.
- Demonstrated proficiency in operating a computer and Prophet 21.
- Basic math skills and understanding of calculating markup and gross margin.
Work Environment
This is a fast-paced environment with frequent interruptions. The employee will be required to frequently bend, climb, move, and lift during physical loading/unloading of trucks and when stocking products. The work schedule is typically Monday through Friday and some Saturday (half day). This is a safety-sensitive position.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Prescription Plans
- Wellness Discounts through Blue365
- Access to 24-Hour Nurse Advice Hotline
- Employee Assistance Program
- 401(k)
- Life and AD&D Insurance
- Supplemental Life and AD&D Insurance for Employees, Spouses/Domestic Partners, and Dependents
- Short- and Long-term disability
- Critical Illness/Accident Insurance/Hospital Indemnity Insurance
- Employee Discount
- Employee Uniform Program
- Access to Working Advantage- Discounts on Entertainment, Shopping, and MORE
- Access to LifeMart- Discounts on Hotels, Apple Products, and MORE
- Career Advancement Opportunities & On-site training courses
- Weekly Pay- Every Friday
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