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Field Service Representative III
2 months ago
Canon USA & Affiliates is seeking a highly organized and detail-oriented Field Service Representative III to join our team. As a key member of our mailroom operations team, you will be responsible for ensuring the smooth flow of mail and packages within our facility.
Key Responsibilities- Customer Service: Provide exceptional customer service to internal and external clients, ensuring their needs are met and exceeded.
- Mail and Package Operations: Receive, sort, and deliver incoming mail and packages to designated floors within established time frames.
- Mail Preparation: Wrap, seal, weigh, and affix postage to outgoing mail and packages in accordance with postal regulations.
- Special Handling: Prepare special outgoing inter-office pouches and packages for client affiliates as scheduled.
- Logistics and Inventory: Monitor and maintain inventory of supplies, including copy paper and toner, and ensure the supply area is organized and tidy.
- Administrative Support: Provide administrative support to clients, including handling items for distribution and providing minor maintenance of photocopy machines.
- Education: High school diploma or equivalent.
- Experience: 5+ years of experience working in a mailroom or professional office environment.
- Skills: Excellent customer service skills, ability to work independently, and proficiency in computer skills.
- Physical Demands: Ability to lift and move up to 50lbs, and prolonged periods of sitting or standing.
- Competitive Pay and Benefits: We offer a comprehensive compensation package, including competitive pay and benefits.
- Comprehensive Training: Our company is committed to providing ongoing training and development opportunities to help you advance in your career.
- Positive Work Environment: We strive to create a positive and supportive work environment that fosters growth and success.
