Field Service Technician

3 weeks ago


Hyattsville, Maryland, United States Vivint Full time
Job Title: Field Service Technician

About the Role:
Vivint is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing expert-level installation and services of cutting-edge technology to our customers.

This is a fantastic opportunity to work with a leading smart home company and make a real difference in people's lives.


Key Responsibilities:
• Provide exceptional customer service and ensure customer satisfaction
• Install and service cutting-edge technology, including smart home devices and security systems
• Work independently and as part of a team to achieve goals and objectives
• Maintain a safe and healthy work environment, adhering to company safety policies and procedures

Requirements:
• Exceptional customer service skills and a strong focus on customer satisfaction
• Experience in a field service or installation role, preferably in the smart home or security industry
• Ability to work independently and as part of a team, with a strong focus on collaboration and communication
• Valid driver's license and a clean driving record
• Ability to lift and carry up to 45 pounds, climb ladders up to 14 feet, and work in attics and other limited-space areas

What We Offer:
• Competitive hourly base pay, plus uncapped commission
• Comprehensive paid training and ongoing coaching and support
• Opportunity for overtime to earn time and a half
• 4/10 work schedule with home dispatch, with pay for drive time to and from appointments
• Company take-home vehicle and gas card
• Cell phone and work tablet
• Comprehensive benefits package, including medical, dental, vision, life, and 401(k)

Why Choose Vivint?
Vivint is a leading smart home company, dedicated to redefining the home experience with intelligent products and services. We are committed to providing our customers with the best possible experience, and we are looking for talented individuals who share our passion for innovation and customer satisfaction. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

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