Assistant Manager

3 days ago

Coral Gables, Florida, United States J Group Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at J.Crew Group. As a key member of our leadership team, you will be responsible for supporting a profitable business by creating genuine connections with customers, fostering customer loyalty, and driving sales growth.

Key Responsibilities
  • Be a role model for creating personalized connections with customers that drive loyalty and excitement for the brand.
  • Observe associate performance on the selling floor and assist if necessary to make a connection or sale.
  • Lead fit sessions that enhance product knowledge and fuel a style obsession.
  • Help associates make the most of each customer interaction by sharing specific actions to improve outcomes.
  • Ensure the team is always on track to meet their goals and exceed customer expectations.
  • Own the selling floor and ensure that the right people are in the right place at the right time.
  • Be ready to step in for another manager as needed.
  • Plan and execute local events that tie to the community and fuel incremental traffic and sales.
  • Act in a manner that aligns with our values.
About You

We are looking for someone who:

  • Loves our brand, customers, and teams.
  • Has a great fashion aesthetic and is plugged in to what's happening in the industry and community.
  • Has a track record of setting and achieving goals.
  • Is energized by change and can shift gears quickly.
  • Can make smart decisions by actively listening, understanding data, and looking beyond the obvious.
  • Has a high school diploma or equivalent combo of education and experience.
  • Has 2 or more years of experience with similar scope, specialty retail preferred.
  • Communicates effectively and confidently.
  • Can process information and operate store systems accurately.
  • Is available when we are busy, including nights, weekends, and holidays.
  • Is adept with technology and apps and familiar with industry-related blogs and feeds.
What We Offer

We offer a competitive base pay and bonus programs, flexible days and hours, 24/7 free confidential help with a variety of personal and work concerns, personal and professional development, and a range of benefits including medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit, and more.

At J.Crew Group, we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors.

We are deeply committed to our Diversity, Equity, and Inclusion efforts and warmly welcome job applicants of all backgrounds.

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