Front Desk Agent

3 days ago


Syracuse, New York, United States Crescent Hotels and Resorts Full time
Front Desk Agent Opportunity

We are seeking a skilled Front Desk Agent to join our team at the Marriott Downtown Syracuse. As a key member of our hospitality team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.

Key Responsibilities:

  • Greet and register guests, ensuring a warm and welcoming experience
  • Process check-ins and check-outs efficiently, using our point-of-sale system
  • Provide guests with information about hotel services and facilities
  • Respond to guest inquiries and resolve issues in a timely and friendly manner
  • Upsell hotel services and facilities to maximize room occupancy

Requirements:

  • 1 year of experience in customer service or hospitality
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive pay and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

About Us:

Crescent Hotels and Resorts is a leading hospitality company dedicated to delivering exceptional guest experiences. We are committed to providing our guests with a warm and welcoming environment, and we are seeking like-minded individuals to join our team.


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