Technical Service Coordinator

2 days ago


Summerville, South Carolina, United States Standex International Ltd. Full time
Job Summary

We are seeking a highly organized and detail-oriented Technical Service Administrator to support the Technical Service department. As a key member of our team, you will be responsible for providing administrative support, ensuring accuracy and completeness of customer correspondence, and maintaining technical and professional knowledge.

Key Responsibilities
  • Administrative Support: Provide administrative support to the Technical Service department, including reading, categorizing, and assigning incoming technical e-mails to appropriate team members.
  • Customer Correspondence: Ensure accuracy and completeness of inbound customer correspondence, including service agent invoice processing, matching paperwork to sales orders, and preparing invoice mailing.
  • Technical Knowledge: Maintain technical and professional knowledge by attending training, workshops, webinars, and trade shows, and reviewing trade publications.
  • Team Collaboration: Contribute to team effort by maintaining intra-departmental workflow, fostering a spirit of cooperation, and sharing resources and knowledge.
Requirements
  • Education: Associate's degree in business or office-related field, or combination of applicable training and experience.
  • Experience: Minimum of three years in operational office environment or equivalent.
  • Skills: Proficiency using Microsoft Office products, excellent written and oral communication skills, detail-oriented, and comfortable with multi-tasking.
About Standex International Corporation

Standex International Corporation is a diversified global manufacturing company operating in five segments, including Electronics, Engraving, Engineering Technologies, Specialty Solutions, and Scientific divisions. Our strategy is to drive growth and build larger industrial platforms by leveraging the combined strengths of our businesses to better penetrate current markets and to enter new geographic and vertical markets.

Standex Scientific is a leading manufacturer and provider of specialty-controlled temperature equipment purpose-built for the medical, scientific, pharmaceutical, biotech, and industrial markets. Our comprehensive portfolio includes a range of innovative reach-in cold storage solutions for medications, vaccines, blood products, and patient samples.

We are an Equal Opportunity Employer and consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.



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