Technical Program Manager

2 weeks ago

Helena, Montana, United States Meta Full time
Job Title: Technical Program Manager

Meta is seeking a highly skilled Technical Program Manager to lead the development of our cloud-based data platform. As a Technical Program Manager, you will be responsible for executing and implementing numerous technical initiatives with various stakeholders, including Engineering, Process, and Vendor.

Key Responsibilities:

  • Provide hands-on program management during analysis, design, development, testing, implementation, and post-implementation phases.
  • Develop and manage end-to-end project plans and ensure on-time delivery.
  • Drive technical design discussions to develop solutions for a cloud-based data platform.
  • Analyze complex support flows and provide recommendations for process, policy, and product improvements.
  • Track and analyze key operational data metrics to understand the support ecosystem and help determine where to focus optimization efforts.
  • Work with cross-functional partners and vendors to improve the community support experience on our existing suite of products.
  • Collaborate with regional teams to develop scalable solutions to support Meta's global outsourcing base.
  • Develop project schedules based on product requirements, technical challenges, and business needs.
  • Influence roadmaps and long-term strategy of the cross-functional teams.
  • Work with teams to set milestones, communicate project statuses, and identify potential setbacks.
  • Manage cross-functional programs covering a range of products across all lines of the business.
  • Drive internal process improvements across multiple teams and functions.

Requirements:

  • Requires a Master's degree or foreign equivalent in Computer Science, Computer Engineering, Information Systems, or related field and 24 months in job offered or in a computer-related occupation.
  • Requires 24 months of experience in the following:
    • Technology program management focused on software experience in working on development infrastructure and tools.
    • Software development processes and best practices.
    • Project and issue tracking systems.
    • Delivering tech programs or products from inception to delivery.
    • User access profiling, requirements gathering, and defining engineering scope.
    • Operating autonomously across multiple teams, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner.
    • Fostering seamless cross-functional working relationships in medium to large organizations.
    • Cloud (e.g. AWS, Google Cloud) and data analytics technologies.

Compensation:

$149,732/year to $165,440/year + bonus + equity + benefits

Industry:

Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Accommodations:

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-

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