Patient Service Representative

2 weeks ago


Pasco, Washington, United States MultiCare Health System, Inc. Full time
About the Role

The Patient Service Representative (PSR) is a key member of our team at MultiCare Health System, Inc. This role is an excellent opportunity to support our Lab Services and contribute to the delivery of high-quality patient care.

Key Responsibilities
  • Provide exceptional patient registration and order entry services
  • Perform phlebotomy and specimen processing with precision and accuracy
  • Collect and transport specimens to the laboratory for testing
  • Sort and deliver reports to healthcare providers in a timely manner
  • Assist with supply delivery and other tasks as needed to ensure the smooth operation of the laboratory
Requirements
  • High school graduate or equivalent preferred
  • Current Medical Assistant-Certified, Medical Assistant-Phlebotomy Certification, or Medical Assistant-Phlebotomist eligible - must complete the training and submit application within 90 days of hire
  • Completion of phlebotomy course or training preferred
  • Phlebotomy experience preferred
  • Previous experience dealing with the public preferred
Our Values

At MultiCare Health System, Inc., we are committed to upholding the following values:

  • Respect - We treat each other with kindness, empathy, and respect
  • Integrity - We act with honesty, transparency, and accountability
  • Stewardship - We manage our resources with care and responsibility
  • Excellence - We strive for continuous improvement and excellence in all we do
  • Collaboration - We work together as a team to achieve our goals
  • Kindness - We show compassion and kindness to our patients, families, and each other
  • Joy - We celebrate our successes and find joy in our work
Why Join Our Team?
  • Belonging - We create a sense of belonging for all our employees
  • Mission-driven - We are dedicated to our mission of partnering for healing and a healthy future
  • Market leadership - We are Washington state's largest community-based, locally governed health system
  • Employee-centric - We prioritize the well-being and growth of our employees
  • Technology - We leverage technology to improve patient care and operational efficiency
  • Leading research - We conduct groundbreaking research to improve patient outcomes
  • Lifestyle - We offer a great work-life balance and a beautiful work environment
Benefits

We offer a comprehensive benefits package, including:

  • Competitive salary
  • Medical, dental, and retirement benefits
  • Paid time off

We are an equal opportunity employer and welcome applications from diverse candidates.



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