Bilingual Customer Support Specialist

7 days ago


El Paso, Texas, United States Partners Personnel Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at Partners Personnel. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving technical issues, and ensuring customer satisfaction.

Key Responsibilities
  • Customer Support: Handle customer inquiries and complaints in a professional and courteous manner.
  • Product Information: Provide accurate and up-to-date information about our products and services.
  • Troubleshooting: Troubleshoot and resolve product issues and concerns in a timely and efficient manner.
  • Documentation: Document and update customer records based on interactions.
  • Knowledge Management: Develop and maintain a knowledge base of our evolving products and services.
Requirements
  • Experience: Previous experience in customer service, sales, or other related fields.
  • Communication Skills: Excellent written and verbal communication skills.
  • Problem-Solving: Ability to build rapport with clients and prioritize tasks effectively.
  • Professionalism: Positive and professional demeanor.
About Partners Personnel

We are a leading staffing agency dedicated to providing personalized employment services to our clients and candidates. Our team of Recruiting Specialists works tirelessly to find the best fit for our clients' needs, and we prioritize our employees with comprehensive benefits and recognition programs.



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