Business Systems Support Analyst

1 day ago


Fort Lauderdale, Florida, United States Insight Global Full time
Job Description

Insight Global is seeking a highly skilled Business Systems Support Analyst to join their team. This is a remote position, working east coast hours, and requires a strong understanding of business systems and technical support.

Key Responsibilities:

  • Coordinate and execute testing for new software releases
  • Collect, analyze, and report system performance data
  • Perform regular audits on all software applications and hardware used within the operation
  • Collaborate with the Travel Services team to design business rules and operational guidelines
  • Participate in project planning and delivery, ensuring timely completion of tasks

Requirements:

  • 5+ years of relevant professional experience
  • Experience in the travel/cruise/hospitality industry
  • Knowledge of Seaware and SAFe agile methodology
  • Experience with Jira or similar ticketing systems
  • Accounting/Revenue background

What We Offer:

  • Competitive hourly rate of $35-40
  • A dynamic and fast-paced work environment
  • Opportunities for professional growth and development

About Us:

Insight Global is a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer and welcome applications from qualified candidates regardless of their background or status.



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