Business Systems Support Analyst
4 weeks ago
Insight Global is seeking a highly skilled Business Systems Support Analyst to join their team. This is a remote position, working east coast hours, and requires a strong understanding of business systems and technical support.
Key Responsibilities:
- Coordinate and execute testing for new software releases
- Collect, analyze, and report system performance data
- Perform regular audits on all software applications and hardware used within the operation
- Collaborate with the Travel Services team to design business rules and operational guidelines
- Participate in project planning and delivery, ensuring timely completion of tasks
Requirements:
- 5+ years of relevant professional experience
- Experience in the travel/cruise/hospitality industry
- Knowledge of Seaware and SAFe agile methodology
- Experience with Jira or similar ticketing systems
- Accounting/Revenue background
What We Offer:
- Competitive hourly rate of $35-40
- A dynamic and fast-paced work environment
- Opportunities for professional growth and development
About Us:
Insight Global is a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer and welcome applications from qualified candidates regardless of their background or status.
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