Business Systems Support Specialist
2 days ago
Insight Global is seeking a highly skilled Business Systems Support Analyst to join their team. This is a remote position, working east coast hours, and requires a strong understanding of business systems and technical support.
Key Responsibilities:- Coordinate and execute testing for new software releases
- Collect, analyze, and report system performance data
- Perform regular audits on all software applications and hardware used within the operation
- Participate in grooming sessions to design business rules and operational guidelines
- Deliver on projects and deadlines in a timely manner in accordance with quarterly Program Planning
- 5+ years of relevant professional experience
- Experience in the travel/cruise/hospitality industry
- Knowledge in Seaware
- Proven ability to work well in a fast-paced environment, successfully meeting deadlines
- Ability to travel (enough notice is provided)
- Knowledgeable in SAFe agile methodology
- Experience with Jira (or another system for ticketing)
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.
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