Business Systems Support Specialist

2 days ago


Fort Lauderdale, Florida, United States Insight Global Full time
Job Title: Business Systems Support Analyst

Insight Global is seeking a highly skilled Business Systems Support Analyst to join their team. This is a remote position, working east coast hours, and requires a strong understanding of business systems and technical support.

Key Responsibilities:
  • Coordinate and execute testing for new software releases
  • Collect, analyze, and report system performance data
  • Perform regular audits on all software applications and hardware used within the operation
  • Participate in grooming sessions to design business rules and operational guidelines
  • Deliver on projects and deadlines in a timely manner in accordance with quarterly Program Planning
Requirements:
  • 5+ years of relevant professional experience
  • Experience in the travel/cruise/hospitality industry
  • Knowledge in Seaware
  • Proven ability to work well in a fast-paced environment, successfully meeting deadlines
  • Ability to travel (enough notice is provided)
  • Knowledgeable in SAFe agile methodology
  • Experience with Jira (or another system for ticketing)
About Insight Global:

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.


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