Systems Analyst II

1 day ago

Fort Lauderdale, Florida, United States iCIMS Organic ZipApply Full time
Job Title: Systems Analyst II

Job Summary:

We are seeking a highly skilled Systems Analyst II to join our team at iCIMS Organic ZipApply. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining technical solutions to support our business operations.

Key Responsibilities:

  • Collaborate with cross-functional teams to identify and prioritize technical requirements.
  • Design and implement technical solutions to meet business needs, adhering to architectural principles and standards.
  • Configure and maintain applications, ensuring seamless integration with existing systems.
  • Provide technical expertise and support to internal stakeholders, vendors, and partners.
  • Develop and maintain technical documentation, ensuring clarity and concision.
  • Participate in industry events and professional organizations to stay up-to-date on the latest technologies and trends.
  • Mentor and train junior systems analysts to ensure knowledge sharing and skill development.

Requirements:

  • University degree in Computer Science or Business Administration, or equivalent combination of education and experience.
  • 3-5 years of experience as a systems analyst in a complex technical environment, with some experience as a lead systems analyst or senior analyst.
  • Experience with hospitality systems, such as PMS, HotSOS, Delphi, Ving, Incomm, Delphi, Travel click, Rainmaker, Windsurfer, or competitor products.
  • Working knowledge of Windows Servers, Active Directory, Group Policy, DNS, DHCP, AS400, and SQL concepts.
  • Experience with ETL/FTP concepts and automation, as well as creating, building, and maintaining libraries in AS/400 environments.
  • Excellent understanding of application databases, DDS, subfiles, RPG III or later, and RPGLE programming concepts.
  • In-depth knowledge of SQL/400 and other AS/400 utilities, including command-line and OS/400 commands.
  • Management of vendor and business relationships, as well as performing iSeries/AS400 technical support and operations.
  • Ability to participate in on-duty call rotation schedules.
  • Hands-on experience working within an enterprise-wide data center environment is desired.
  • In-depth knowledge of Agilysys Property Management System LMS.
  • Any experience in Web services or application integration or modernization on AS/400 would be an added advantage.
  • Provide technical support and project support, gathering and understanding of business requirements.
  • Assist in deployment and provide post-deployment support, as well as technical support during testing.
  • Interaction with client teams independently.
  • Experienced in iSeries Navigator and Integrated File System (IFS).
  • Excellent communication skills to provide end-user-focused updates on projects and support issues.
  • Analytical and problem-solving skills.
  • Microsoft Office skills.
  • Aptitude for learning new technology.
  • Experience using remote troubleshooting tools such as Bomgar, RDP, Logmein.
  • Exceptional customer service skills.
  • Analytical and growth mindset, independent thinker, and strong problem solver.
  • Strong written and verbal communication skills, experience writing technical support and end-user documentation.
  • General IT networking knowledge.
  • Extensive hands-on equipment support and troubleshooting experience with AS400, desktops, laptops, printers, or other IT equipment.

What We Offer:

iCIMS Organic ZipApply offers a dynamic and challenging work environment, with opportunities for growth and professional development. We provide a competitive salary and benefits package, as well as a collaborative and supportive team culture.

How to Apply:

If you are a motivated and experienced systems analyst looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].

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