Patient Care Coordinator

3 weeks ago


El Paso, Texas, United States Optum Full time

Optum Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Our team is dedicated to advancing health equity on a global scale.

We are seeking a Patient Care Coordinator to join our team. The ideal candidate will have strong communication and customer service skills, with the ability to work independently and maintain good judgment and accountability.

Responsibilities:

  • Greet patients as they arrive and manage wait time
  • Complete check-in and check-out tasks, including insurance verification and collecting co-payments
  • Manage medical records and ensure all correspondence is scanned and/or filed
  • Establish and maintain effective working relationships with patients, employees, and the public
  • Perform all other related duties as assigned

What We Offer:

  • Competitive base pay
  • A full and comprehensive benefit program
  • Performance rewards
  • A management team who demonstrates their commitment to your success

Requirements:

  • High School Diploma/GED (or higher)
  • 1+ years of customer service experience
  • Strong communication and customer service skills
  • Ability to work independently and maintain good judgment and accountability

Preferred Qualifications:

  • Experience working with an electronic health record (EPIC)
  • Knowledge of medical terms and insurance carriers
  • Bilingual (English/Spanish)

Why Work for Optum?

At Optum, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

Equal Employment Opportunity:

UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



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