Patient Care Specialist

3 weeks ago


El Paso, Texas, United States Care Now Full time

Job Summary:

CareNow is seeking a Patient Representative PRN to provide exceptional patient care and support in our urgent care clinics. As a Patient Representative, you will be the first point of contact for patients, ensuring a positive and efficient experience.

Key Responsibilities:

  • Check-in patients in a timely manner and ensure all Web Check-in procedures are followed
  • Answer phone calls to the clinic and provide information or refer questions to others as needed
  • Verify insurance timely and accurately
  • Ensure occupational client preference cards are followed and occupational procedures are completed
  • Review patient paperwork to ensure completeness and collect necessary insurance/demographic information
  • Complete Daily Balance Checklist after each shift, including all forms of payment and documentation

Requirements:

  • 1 year of clinical experience in a patient care setting is preferred
  • Obtain BLS certification within 30 days of start required
  • Strong customer service skills
  • Ability to work with multiple computer programs

About CareNow:

CareNow urgent care delivers quality, convenient, patient-centered urgent care with unparalleled service. Our physician-driven focus is centered on providing extensive resources and support to our dedicated clinical teams. We offer a wide range of urgent care services for the entire family.

Benefits:

CareNow offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include comprehensive medical coverage, dental and vision benefits, life and disability coverage, flexible spending accounts, and more.


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