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Customer Success Manager
2 months ago
Oracle is seeking a highly skilled Customer Success Manager to join our Global Applications Delivery Services team. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.
Key Responsibilities:- Develop and maintain strong relationships with senior management across lines of business and third parties.
- Plan and deploy support activities to ensure effective delivery of Oracle's Cloud Infrastructure solutions.
- Advise customers on effective and efficient use of Oracle support services and products.
- Assure and improve the quality of service, and maintain accurate account information.
- Communicate opportunities for customers to expand services and grow their Oracle business.
- 10+ years of Customer Success Management experience within Enterprise Software.
- Cloud Technical knowledge and experience within a Service Delivery environment.
- Executive Sponsorship & Collaboration skills.
- Proven ability to be customer-focused and develop lasting customer relationships.
- Self-starter with ability to work autonomously and independently.
Oracle is a world leader in cloud solutions, committed to expanding our inclusive workforce and promoting diverse insights and perspectives. We offer a highly competitive suite of employee benefits and encourage employees to give back to their communities through our volunteer programs.
